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Contact Us

Physical Address:
John Deere (Pty) Ltd.,

38 Oscar Street,
Hughes 47,
HUGHES 1459

Gauteng,
SOUTH AFRICA.

Tel No: +27 11 437 2600

Coordinates:
Lat:            -26.183860
Long;        +28.225815
Customer Care Call Centre Phone numbers:
 
South Africa 0800-983-821
Angola 855-306-7345
Botswana 0-269-800-3000-367 Available from landline only
Ghana
0-260-000-511
Kenya +254 (0)20-760-2033
Mauritius 802-044-0106
Namibia +264-83-330-0052
Nigeria +234-708-60-1818
Reunion +262 (0) 805-37-4096
Tanzania
0-800-780-001
Zambia 001-899-888-953-3373
Zimbabwe 001-888-983-3373
 
NOTE:
Phone and email inquiries will be routed to English language technicians located in the United States. 
Hours of operation for each of the toll free numbers are 10:00AM -10:00PM (10:00 -22:00) Central Africa time, while email can be utilized 24/7. The technician will attempt to answer your inquiry.  If they cannot, your issue/inquiry will be escalated to a qualified individual in your local area who will provide follow-up as soon as possible. 

Please be advised that your John Deere dealership should be your first point of contact.  For those that wish to leave a voicemail outside of the normal hours of operation, please leave your name,  contact phone number, and a brief description of your concern/inquiry.


Email Contact Form
Postal Address:
John Deere (Pty) Ltd.,

PO Box 25551,
EAST RAND 1462

Gauteng,
SOUTH AFRICA.

For inquiries outside of South Africa, please contact the individual country Webmasters.

To assist you in finding the Contact that you need, please select from one of the following:

I Want to Buy John Deere Equipment or Parts

You have a couple of options for purchasing equipment:

You have the following options for purchasing parts:

For OEM, generator drive, and marine engines and drivetrain components, visit the dealer/distributor  that serves your area.

I Have a Question About or a Problem With a Product

Technical support is best provided by your local John Deere dealer.

Agriculture & Turf Equipment - Please use this online form to contact us.

Residential Equipment - Please use this online form to contact us.

I Have a Question About Financing From John Deere

Please use this form for questions about financing.

 

Alternatively, you can contact us at:

John Deere Financial,

Hughes 47,

Oscar Street 303,

HUGHES 1459

Gauteng,

SOUTH AFRICA.

Phone: + 27 (0)11 4372600

I Am Interested in Career Opportunities

Learn more about working for John Deere -  visit our careers website.

Other

For all other enquiries, please use this online form.